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Terms of Service

Last updated: January 2026

Welcome to RentHero

These Terms of Service ("Terms") govern your use of the RentHero platform and services. By accessing or using RentHero, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Our Services

RentHero provides a platform for renters to build and share verified rental credentials (RentPassport), and for landlords and property managers to verify tenant information. Our services include rental history verification, identity verification, and the creation of cryptographically signed rental credentials.

Account Registration

To use certain features of RentHero, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

Acceptable Use

You agree not to:

  • Provide false or misleading information
  • Impersonate another person or entity
  • Use the platform for fraudulent purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the platform
  • Violate any applicable laws or regulations

Verification and Accuracy

RentHero verifies information based on the data provided by users and third-party sources. While we strive for accuracy, we cannot guarantee that all information is complete or error-free. Users are responsible for reviewing their information and reporting any discrepancies.

Intellectual Property

The RentHero platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our platform without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, RentHero shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Termination

We may suspend or terminate your access to RentHero at any time for violation of these Terms or for any other reason at our discretion. You may also terminate your account at any time by contacting us.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of RentHero after such changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact us at contact@renthero.com